Products
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Debt Collection (2025)
CourseThis course is designed for staff who work in the debt collection industry or in a firm whose activities include collection. If you want to purchase the training for larger teams, please contact [email protected].
£20
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Consumer Duty: Gap Analysis
CourseThis complete template outlines key questions to guide a comprehensive gap analysis review, including: Process/Policy; Product Approval; Value Assessment; Communications; Consumer Support; Outcomes Monitoring; Product Review; Reporting.
£90
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Consumer Duty Board Report Template
CourseThe Financial Conduct Authority’s Consumer Duty requires at least annual reporting to the Board of Directors. This template is designed to be a starting point for your own Board Report, meeting the stated objectives of the FCA.
£75
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Whistleblowing (2024)
CourseThis course is designed to help staff identify when whistleblowing may be appropriate and guide them in making a disclosure. If you want to purchase the training for larger teams, please contact [email protected].
£20
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Debt Collection (2024)
CourseThis course is designed for staff who work in the debt collection industry or in a firm whose activities include collection. If you want to purchase the training for larger teams, please contact [email protected].
£20
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Financial Difficulties (2024)
CourseThis course is designed for staff who come into contact with customers who may be at risk of experiencing financial difficulties. If you want to purchase the training for larger teams, please contact [email protected].
£20