Products
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FCA Complaints Handling Training (2026)
CourseThis course is designed for staff who deal with complaints from customers of FCA regulated products in the course of their work. If you want to purchase the training for larger teams, please contact [email protected].
£36
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Senior Managers and Certification Regime Briefing Note
CourseThis briefing note is designed to provide the reader with a clear understanding of the current requirements under the SM&CR. It can be used by those looking to gain an understanding of the regime as well as by experienced individuals to benchmark.
Free
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Webinar: SM&CR Changes and Non-Financial Misconduct
CourseIn this webinar we cover the impact the Leeds Reforms will have on SM&CR as well as changes in light of non-financial misconduct requirements. This webinar was co-hosted by PeopleClear, a provider of SM&CR software.
Free
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Treating Customers Fairly (2026)
CourseThis course is designed for all staff who work with customers in Financial Services. If you want to purchase the training for larger teams, please contact [email protected].
£36
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Conduct Rules Training - Certification and All Other Staff (2026)
CourseThis course is designed for team members under the Certification Regime as well as all other team members who need to abide by the conduct rules. If you want to purchase the training for larger teams, please contact [email protected].
£36
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Conduct Rules Training for Senior Managers (2026)
CourseThis course is designed for Senior Managers under the SMCR. If you want to purchase the training in bulk for larger teams rather than per person, please contact [email protected].
£36