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Consumer Duty Overview
CourseAn extensive overview of the Consumer Duty, explaining the development of the duty, its introduction and the scope of the Duty, interpreting key terms, offering approaches to understanding and realising the Duty with thought-provoking examples.
Free
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The Consumer Duty - Front Line Staff (2025)
CourseThis course is designed for front line staff subject to the FCA's Consumer Duty. If you want to purchase the training for larger teams, please contact robert.bell@rbcompliance.co.uk.
£36
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The Consumer Duty - Senior Manager (2025)
CourseThis course is designed for senior staff subject to the FCA's Consumer Duty. If you want to purchase the training for larger teams, please contact robert.bell@rbcompliance.co.uk.
£36
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Consumer Duty: Gap Analysis
CourseThis complete template outlines key questions to guide a comprehensive gap analysis review, including: Process/Policy; Product Approval; Value Assessment; Communications; Consumer Support; Outcomes Monitoring; Product Review; Reporting.
£118.80
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Consumer Duty Board Report Template
CourseThe Financial Conduct Authority’s Consumer Duty requires at least annual reporting to the Board of Directors. This template is designed to be a starting point for your own Board Report, meeting the stated objectives of the FCA.
£118.80
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Consumer Duty: Fair Value Assessment Template (Distributor)
CourseThe Financial Conduct Authority’s Consumer Duty requires all in-scope products and services to be subject to initial and regular Value Assessments. This is a complete template for distributors, ready to be used.
£118.80