Products
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The FCA's Expectations on Vulnerable Customers - A Guide
CourseThis 30-page guide is a summary for all firms in their treatment of vulnerable & potentially vulnerable consumers. It explains, in plain English, the FCA's main rules & guidance that need to be abided by to ensure compliance.
£75
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The FCA's Expectations on Vulnerable Customers - Training Materials
CourseThis pack of slides & training materials forms a comprehensive basis for a robust training session aimed at ensuring customer-facing staff understand what vulnerability is, how it can be identified & how to deal fairly with vulnerable customers.
£99
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Senior Managers & Certification Regime Guide for Solo Regulated Firms
CourseThis 85-page guide is intended for solo-regulated firms – those regulated by the FCA only - on the transition to the SM&CR. It sets out the background & steps - in plain, easy to understand English - required to ensure compliance with the new Regime.
£75
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Template Certificate for the Certification Regime
CourseThese Certification Templates are worded to ensure compliance to the Certification Regime under SM&CR. Firms will be required to check & confirm (‘certify’) that certified staff are suitable to do their job & provide certification.
Free
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Fair Processing Notice Template
CourseThis template is an example Fair Processing Notice under GDPR for creditors and debt collection sectors; this example is for data provided by consent, compliant with GDPR.
Free
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General Data Protection Regulation (GDPR) Compliance Bundle
CourseThis bundle includes a number of documents / resources to assist your compliance with the GDPR and Data Protection Act 2018. Includes: DPIA Template; Data Protection, Retention and Breach Policies; Supplier Contract and GDPR Compliance Training.
£300