The Consumer Duty - Senior Manager (2025)
This course is designed for senior staff subject to the FCA's Consumer Duty. If you want to purchase the training for larger teams, please contact [email protected].
Welcome!
How to complete this training
Introducing the Duty
SMCR and the Consumer Duty
Product Governance
How to measure value
Supporting the Target Market
Communication Expectations
Support Expectations
Supporting Vulnerable Customers