Course curriculum

    1. Welcome!

    2. How to complete this training

    1. Introducing the Duty

    2. SMCR and the Consumer Duty

    3. Summary

    1. Product Governance

    1. Groups of Customers

    2. Supporting Vulnerable Customers

    1. Good Practices

    2. The Letter

    1. Consumer Support Scenario

About this course

  • £20.00
  • 14 lessons
  • 0 hours of video content