Financial Difficulties (2026)
This course is designed for staff who come into contact with customers who may be at risk of experiencing financial difficulties. If you want to purchase the training for larger teams, please contact [email protected].
Welcome!
How to complete this training
Defining Financial Difficulties
Defining Financial Difficulties
Identifying Financial Difficulties
FCA Expectations
Regulatory Requirements: Mini Quiz
Identifying Financial Difficulties in Practice
Identifying Financial Difficulties
Gathering Information
Gathering Information in Practice
Quiz as you learn
Formal Debt Solutions
Supporting Paul