Course curriculum

    1. Welcome!

    2. How to complete this training

    1. CONC - Key Rules

    2. CONC 7.6 CPA and Fair Practices

    3. CONC 7.15 Statute Barred Debt

    4. Why does it matter?

    1. Debt collection and Financial Difficulties

    1. Introducing Vulnerable Customers

    2. Identifying Vulnerable Customers

    3. Supporting Vulnerable Customers

    1. Final Exam

    2. Final Exam

    3. Congratulations, you have completed your training

About this course

  • £20.00
  • 13 lessons
  • 0 hours of video content