Course curriculum

  • 01
    Welcome to the course!
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    • Welcome!
    • How to complete this training
  • 02
    Chapter 1: SM&CR
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    • The Senior Managers and Certification Regime - Overview
    • Why SM&CR?
    • Quiz: SM&CR - A Reminder
  • 03
    Chapter 2: The Consumer Duty - An Introduction
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    • Introducing the Consumer Duty
    • Why is the Consumer Duty being introduced?
    • The Consumer Duty - An Introduction
  • 04
    Chapter 3: Requirements and Expectations
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    • Requirements and Expectations of Senior Managers
    • The Duty of Responsibility and Reasonable Steps
    • Key Points for Senior Managers
  • 05
    Chapter 4: The Conduct Rules - Tier 1
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    • Conduct Rules - Tier 1
    • Conduct Rules - The Scenario
    • The Conduct Rules - Tier 1
    • Conduct Rules - Tier 1
  • 06
    Chapter 5: Conduct Rules - Tier 2
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    • Tier 2: Senior Manager Conduct Rules
    • Senior Manager Conduct Rules 1 - 3
    • Senior Manager Conduct Rule 4
    • Conduct Rules - Application to NEDs
    • Conduct Rules: Breaches and Consequences
  • 07
    Next steps
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    • Final Exam
    • Final Exam
    • Congratulations, you have completed your conduct rules training