Course curriculum

  • 01
    Welcome to the course!
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    • Welcome!
    • How to complete this training
  • 02
    Chapter 1: SM&CR
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    • Ask Yourself
    • SM&CR - A Reminder
    • Quiz: SM&CR - A Reminder
    • The Certification Regime and The Conduct Rules
  • 03
    Chapter 2: Requirements of Senior Managers
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    • Senior Manager Steps
    • The Duty of Responsibility
  • 04
    Chapter 3: The Conduct Rules - Tier 1
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    • Conduct Rules Overview
    • Conduct Rule 1: Act with Integrity (part 1)
    • Building a culture of integrity
    • Conduct Rule 1: You must act with integrity
    • Conduct Rule 1: You must act with integrity (part 2)
    • Conduct Rule 1: What would you do? (part 3)
    • Conduct Rule 2: Act with Skill, Care and Diligence (part 1)
    • Conduct Rule 2: Act with skill, care and diligence (part 2)
    • Conduct Rule 3: Open and Cooperative with the FCA and PRA
    • Conduct Rule 4: Act in the interests of customers and treat them fairly
    • TCF and the Consumer Duty
    • Conduct Rule 5: Must observe proper standards of market conduct
  • 05
    Chapter 4: Conduct Rules - Tier 2
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    • Conduct Rules: Second Tier
    • Conduct Rules: Non-Executive Directors
    • Conduct Rules: Non-Executive Directors
  • 06
    Chapter 5: Key Points
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    • Additional Guidance for Managers
    • SM&CR: Key Points
  • 07
    Next steps
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    • Final Exam
    • Final Exam
    • Congratulations, you have completed your conduct rules training