Course curriculum

    1. Welcome!

    2. How to complete this training

    1. Debt Advice and the Overarching Principles

    2. Fair Treatment of Vulnerable Customers

    3. Charging for Services

    1. Standards

    2. Assessing the Customer's Financial Situtation

    3. Potential Debt Solutions

    4. Appropriate Debt Solutions

    1. Pre-contract Information

    2. Delivering Advice Information

    3. Communicating with Customers

    4. Credit Files

    1. Maintaining Records and Monitoring Outcomes

    1. Final Exam

    2. Final Exam

    3. Congratulations, you have completed your training

About this course

  • £36.00
  • 17 lessons
  • 0 hours of video content