CONC 8 Debt Advice 2025
This course is designed for staff who work in the debt advice industry or in a firm whose activities include debt advice. If you want to purchase the training for larger teams, please contact [email protected].
Welcome!
How to complete this training
Debt Advice and the Overarching Principles
Fair Treatment of Vulnerable Customers
Charging for Services
Standards
Assessing the Customer's Financial Situtation
Potential Debt Solutions
Appropriate Debt Solutions
Pre-contract Information
Delivering Advice Information
Communicating with Customers
Credit Files
Maintaining Records and Monitoring Outcomes
Final Exam
Final Exam
Congratulations, you have completed your training