CONC 8 Debt Advice
This course is designed for staff who work in the debt advice industry or in a firm whose activities include debt advice. If you want to purchase the training for larger teams, please contact [email protected].
Welcome!
How to complete this training
Debt advice and Regulation
Overarching principles - PRIN
Overarching Principles - PRIN and Debt Advice
Overarching Principles: Complaints
Overarching Principles: Signposting
Overarching Principles: Dealing with Lenders
Overarching Principles: Vulnerable Customers
Pre contract information
Pre contract information - in detail
Advice requirements
Advice requirements - the detail
Pre contract information - exemptions
Quick Quiz - Firm obligations
Debt Solution Contracts - terms
Debt Solution Contracts - prohibited terms
Financial Statements
Debt repayment offers
Other requirements
Changes to contractual payments